Click here for info* Click left for the method for downloading movie file

* Please use some download manager such as Flashget or Getright to download the movies.

* To optimum the brightness, contrast of the movies,
please adjust it in the Windows Media Player (View>Now Playing Tools>Video Settings)

* Please ensure you make the right setting in your Windows Media Player and IE browser to play the movies.
1) Clean your temporary internet files and browser "history" files often.
2) In your Windows Media Player,make sure the web-proxy is off.
(Tools>Options>Network>Proxy Settings>Configure>Do not use a proxy server>OK)
3) Make sure Windows Media Player is yur default player to run the WMV files.
(Tools>Options>Formats>Click Select all>OK)   

Q What is Windows Media Player?

  Windows Media Player is a multi format media viewing system. It also supports a high quality format of the JAVModel movie. CLICK HERE to get the latest version of Windows Media Player..

Q

Every movie I try to download and fail it says it is possibly due to a network error. I’ve got broadband. What’s the problem?

A

This can be caused by a number of problems. If every video you try to watch on our site returns this error, it is a temporary problem caused by our streaming server breaking down from excess usage. During regular business hours this should only take a few minutes to fix once we are aware of the problem, so check back soon and everything should work. On the other hand, if you only receive this error for one particular video, then it is possible that the video file has been corrupted and we would appreciate your feedback so we can fix it.

Q

Every time I go to play the video, I get a GPF error.

A

This kind of error usually pops up due to a software conflict or improper install of system level software...try the latest update for Windows and Internet Explorer.

Q

I’m getting the error, Windows Media Player Error- unable to download appropriate decompressor (ERROR=R80040200)

A

You might have an older version of the Windows Media Player.

1.

Go to your Start Menu, go to Program-Accessories-Entertainment-Windows Media Player.

2.

Off of menu bar at top of the player select Help/Check for Player Upgrade, or click here to download the latest version.


Q

I’m getting an application error with my Window Media Player that says: “0X3553BDC1” REFERENCED MEMORY AT “0X00000000” THE MEMORY COULD NOT BE READ”

A

The problem probably has to do with your video drivers. Try changing the number of screen colors from 16777216 to 65536.

Q When I try to watch a video it is choppy or the frame rate is much slower than the audio rate.
A If you have tried increasing your buffer size and made sure you have the proper bandwidth selected, then most likely this is caused by you having either outdated hardware (a Pentium or lower), an outdated operating system (Win 3.1), an outdated browser (Netscape 3, ie3), or not enough memory, video ram, etc. The Windows media codecs are optimized for Pentium III, and run fine on Pentium II, but on a Pentium or lower they choke completely. Also you need a decent amount of system resources, RAM, VRAM etc to get good results.

Q My internet security settings do not allow the new decompressor to be installed.
A This is caused by Windows Media player trying to automatically install a newer version of the codec needed to play the video. Before you click to watch the video, set your browser's security in the preferences (or internet options) to low. Then click to watch the video and you should not get this error. After you have watched the video, you can set your browser security back to medium or high and watch all the videos you want since Windows Media player will have properly installed the newer version of the codec.

Q In Windows Media Player, I clicked on a video and it asked if I wanted to download and install a new codec. What should I do? Or I installed a new codec and now I'm having problems watching or hearing the videos.
A If you try to view a video, and your computer asks you if you want to install a new codec, first check your security settings before selecting yes: In Internet Explorer, in either the "View" or the "Tools" menu, find the "Internet Options" dialog box and open it. Click on the "Security" tab in this window. Make sure that your security setting for the Internet Zone is set to "Low" before installing the new codecs. If you select yes to add a new codec, you MUST restart your system for the new codec to function properly. If you installed a new codec, but did not follow these instructions, you may now be having problems. If you are having problems after installing a new codec, please go to: http://www.microsoft.com/windows/windowsmedia/en/default.asp. Simply download the software and install it. Once installation is complete, restart your system. You should then be able to see and hear all the music videos properly.
   
  More Solution in Microsoft Windows Media Player FAQ Page or Please click help in the menu bar of your Windows Media Player or contact us here


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